Contact & support

We are a small team and we answer every message ourselves. Choose the address that matches your question and you will get a reply on the next business day.

Questions before getting started?Contact us:contact@culturestate.fi

General & sales

Questions about products, pricing or arranging a walkthrough.

contact@culturestate.fi

Product support

Something not working, a report you cannot open, or a question about your subscription.

support@culturestate.fi

Privacy & data protection

Data subject requests, sub-processor lists and Data Processing Agreements.

contact@culturestate.fi

Billing

Invoices, VAT details, cancellation and refund questions.

support@culturestate.fi

Seller details

Culture State is operated and sold by the business named below. For supported transactions, Stripe, including Link, acts as merchant of record and handles payment processing, taxes, fraud and disputes.

Culture State is a service provided by Islenord, a Finnish private trader with Business ID 3650802-5.

Islenord
Private trader
Business ID 3650802-5
Finnish Business Information System
General & sales
contact@culturestate.fi
Registered address
Mariabergintie 3 F 28 02820 Espoo Finland

Send us a message

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We use your details only to answer this enquiry.

Response times

We reply to support requests on business days, normally within one working day. Support is handled by email.

Company

Islenord · Sole proprietorship (Finnish toiminimi) · Business ID 3650802-5 · Espoo, Finland · contact@culturestate.fi · Data processed and stored inside the EU. Finnish Business Information System

Before you write

  • A report stays locked until the minimum number of responses is reached — this protects respondent anonymity.
  • Culture cohesion and the culture profile are part of Culture State Lite and Full, not the Free report.
  • You can cancel a subscription yourself in your profile; access continues to the end of the paid period.